“It’s a bit labyrintica,” a staff member said to me once when I got lost. I found that quality charming, and enjoyed wandering between the two hotels, noticing the changes in architecture and style, until I discovered that I wasn’t really supposed to.
With the renovation, the owner aimed to distinguish the properties; both are upscale, but Il Palazzo is seriously deluxe, and has amenities available exclusively to its guests. They share a restaurant, though — and, frequently, an entrance — so it’s hard to perceive where the line is drawn.
When I stayed at Il Palazzo, I was told that the rooftop breakfast is not for Bauer guests. But when I stayed at the Bauer, and arrived at breakfast as it was closing, the staff member sent me to the other restaurant on the roof, where they were still serving.
Ultimately, I think that is an example of the group being inclusive and catering to all of its patrons. But if that’s the case, why introduce exclusivity in the first place?
Like I said: not much of a criticism. I can, however, issue another warning: If you will need the Internet, either bring a laptop or a smart phone with an international plan. The two hotels have one business center between them with one computer inside. There was always a line.